Incident start: 2020-09-14 11:12 UTC
System status: Degraded
User impact: Degraded
There is currently a load related problem affecting the Panopto and MediaSite services
There are still load related issues during peak hours. We are working to resolve the issue.
2020-09-21 09:19 UTC
We are still monitoring the situation but the capacity upgrade and rebalance of all systems seems to have resolved the issue.
2020-09-18 15:00 UTC
Resources allocated to Mediasite and Panopto has been rebalanced. We continue monitoring and will decided on further actions if the issues persist.
2020-09-17 05:14 UTC
More system capacity was added again last night (15/9-2020). We continue to monitor the situation.
2020-09-16 06:16 UTC
More capacity has been added. We continue to monitor the situation, and will be adding more system capacity if the problem persist.
2020-09-15 07:04 UTC