Active Incident

Updated a few seconds ago

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Videos embedded in a Canvas coursePartial Service Disruption

Incident Status

Partial Service Disruption

Components

Kaltura

Locations

Mediaspace



January 31, 2023 16:45 UTC
[Identified] Videos embedded in a Canvas course can randomly fail to load, with error message: "Access Denied". Reloading the page (maybe multiple times) should fix it. We have reported the issue to Kaltura.

Incident Status

Partial Service Disruption

Components

Zoom

Locations

On-Premise



January 19, 2023 08:22 UTC
[Investigating] Zoom In-Meeting Whiteboard not working for On-Premise. Troubleshooting in progress.

January 30, 2023 11:10 UTC
[Identified] Zoom is working on a solution, no target date yet.

Network




Operational

Zoom




Partial Service Disruption

Kaltura




Partial Service Disruption

Panopto




Operational

Box




Operational

0

Upcoming Maintenances

2

Incidents Last 30 Days

0

Maintenances Last 30 Days

External Services

History

No incidents in the last 7 days