Active Incident

Updated a few seconds ago

For detailed Network status please visit: https://nordu.net/tickets/
Kaltura metadata issuePartial Service Disruption

Incident Status

Partial Service Disruption

Components

Kaltura

Locations

Mediaspace, Transcoding, Live streaming, REACH, Analytics


October 17, 2025 16:00 UTC
INVESTIGATING

Making changes to Kaltura Custom Data schema can cause metadata associated with that schema to be deleted. It seems only certain actions trigger the issue (e.g. removing a field) and only fields with special characters will be deleted (e.g. å, ö, etc). For now we recommend you don't make changes to any existing Custom Data schema, while we investigate.

October 17, 2025 16:21 UTC
INVESTIGATING

changed affected infrastructure.

November 13, 2025 14:41 UTC
IDENTIFIED

Making changes to Kaltura Custom Data schema can cause metadata associated with that schema to be deleted. It seems only certain actions trigger the issue (e.g. removing a field) and only fields with special characters will be deleted (e.g. å, ö, etc). For now we recommend you don't make changes to any existing Custom Data schema, while we investigate.

Network




Operational

Kaltura




Operational

Panopto




Operational

Zoom




Operational

Box




Operational

WAYF




Operational

0

Upcoming Maintenances

0

Incidents Last 30 Days

1

Maintenances Last 30 Days

External Services

AWS CloudFront

Box

Zoom

History (Last 7 days)

Emergency maintenance for KalturaPlanned Maintenance

Description

We need to perform an emergency maintenance for Kaltura to apply a security fix. There might be a brief interruption for active clients while containers reboot.


Components

Kaltura


Locations

Mediaspace, Live streaming


Schedule

April 9, 2026 16:00 - April 9, 2026 17:00 UTC


April 9, 2026 16:00 UTC
UPDATE

Scheduled maintenance is starting.

April 9, 2026 17:00 UTC
UPDATE

Scheduled maintenance is complete.
Connectivity issue with KalturaPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Kaltura


Locations

Mediaspace, Transcoding, Live streaming, REACH, Analytics



March 10, 2026 17:31 UTC
IDENTIFIED

We have connectivity issues with Kaltura in Ballerup/Ørestad.

March 10, 2026 22:08 UTC
MONITORING

The issues have been remedied, but there might be some residual problems short-term. Monitoring.

April 9, 2026 16:36 UTC
RESOLVED

Issue has been resolved.