Active Incident

Updated a few seconds ago

For detailed Network status please visit: https://nordu.net/tickets/
Kaltura metadata issuePartial Service Disruption

Incident Status

Partial Service Disruption

Components

Kaltura

Locations

Mediaspace, Transcoding, Live streaming, REACH, Analytics


October 17, 2025 16:00 UTC
[Investigating] Partial Service Disruption

Making changes to Kaltura Custom Data schema can cause metadata associated with that schema to be deleted. It seems only certain actions trigger the issue (e.g. removing a field) and only fields with special characters will be deleted (e.g. å, ö, etc). For now we recommend you don't make changes to any existing Custom Data schema, while we investigate.

October 17, 2025 16:21 UTC
[Investigating] Partial Service Disruption

changed affected infrastructure.
Intermittent issue with content sharing från Zoom RoomsDegraded Performance

Incident Status

Degraded Performance

Components

Zoom

Locations

On-Premise


September 5, 2025 11:29 UTC
[Investigating] Degraded Performance

We have seen issues with content sharing från Zoom Rooms where the panel just loads and loads and doesn’t start sharing. And then just hangs. Intermittently. A reboot of the zoom room (via admin) solves the issue.

Network




Operational

Zoom




Operational

Kaltura




Operational

Panopto




Operational

Box




Operational

WAYF




Operational

0

Upcoming Maintenances

3

Incidents Last 30 Days

4

Maintenances Last 30 Days

External Services

AWS CloudFront

Box

Zoom

History (Last 7 days)

Network Issues (dk-ore)Service Disruption

Incident Status

Service Disruption


Components

Network, Zoom, Kaltura, Box


Locations

Denmark, Recording, Box IDP, REACH



November 13, 2025 12:54 UTC
[Investigating] Service Disruption

We are observing network issues in dk-ore that are impacting the accessibility of our systems.

November 13, 2025 12:38 UTC
[Resolved] Operational

Systems and services are reachable again.