Active Incident

Updated a few seconds ago

For detailed Network status please visit: https://nordu.net/tickets/
Zoom dashboard issueOperational

Incident Status

Operational

Components

Zoom

Locations

On-Premise


March 24, 2025 12:52 UTC
[Investigating] Seems some data dashboard is not processing, currently collecting information. Zoom has been notified.

March 24, 2025 13:40 UTC
[Identified] Zoom have identified the issue and are working on a solution.

March 25, 2025 07:20 UTC
[Monitoring] As of 18:00 CET 2025-03-24 the issue was fixed. Zoom is looking into recovering historical data.

April 9, 2025 05:29 UTC
[Monitoring] The missing historical dashboard data will be fixed by end of April.

May 19, 2025 08:57 UTC
[Monitoring] Most of the historical dashboard data has been fixed but still some that hasn't been fixed yet.

Network




Operational

Zoom




Operational

Kaltura




Operational

Panopto




Operational

Box




Operational

WAYF




Operational

2

Upcoming Maintenances

0

Incidents Last 30 Days

3

Maintenances Last 30 Days

External Services

AWS CloudFront

Box

Zoom

Scheduled Maintenance

Switch replacement on site dk-uniPlanned Maintenance

Schedule

July 3, 2025 11:00 - 13:00 UTC

Components

Network

Locations

Denmark

Description

VLANs termination on dk-uni router will be disconnected and reconnected to new switch during the maintenance window. Reduced redundancy on ESS Storage for the duration of the replacement.
Emergency Kaltura MaintenancePlanned Maintenance

Schedule

July 6, 2025 08:00 - 09:00 UTC

Components

Kaltura

Locations

Mediaspace, Transcoding, Live streaming, REACH, Analytics

Description

We need to fix a memory issue in the Kaltura database. This includes rebooting the server, which will give 1-2 minutes of downtime.

History (Last 7 days)

DC switch maintenancePlanned Maintenance

Description

We will perform maintenance on our DC switches in our Copenhagen datacenters. No impact is expected but Kaltura and Panopto services are at risk.


Components

Network, Kaltura, Panopto


Locations

Mediaspace, Transcoding, Live streaming, Panopto - On-Premise, Denmark, REACH, Analytics


Schedule

June 30, 2025 17:00 - June 30, 2025 21:00 UTC


June 30, 2025 17:00 UTC
[Update] Scheduled maintenance is starting.

June 30, 2025 21:00 UTC
[Update] Scheduled maintenance is complete.
Kaltura Mediaspace MaintenancePlanned Maintenance

Description

Deploying a fix for KMS Analytics. Might be 1-2 minutes of downtime as KMS containers are rebooted.


Components

Kaltura


Locations

Mediaspace


Schedule

June 29, 2025 08:00 - June 29, 2025 09:00 UTC


June 29, 2025 08:00 UTC
[Update] Scheduled maintenance is starting.

June 29, 2025 09:00 UTC
[Update] Scheduled maintenance is complete.