Active Incident

Updated a few seconds ago

For detailed Network status please visit: https://nordu.net/tickets/
Degreded preformance on Panopto ServiceOperational

Incident Status

Operational

Components

Panopto

Locations

Panopto - On-Premise


September 8, 2023 08:06 UTC
[Investigating] We are experiencing load spikes on the Panopto Service, where one server gets a inrush of traffic and get loaded down. We are investigating the issue.

September 21, 2023 16:09 UTC
[Investigating] Work-around found to the performance issues and Panopto is back to normal. We will continue to work on the root cause together with relevant partners.
Videos embedded in a Canvas coursePartial Service Disruption

Incident Status

Partial Service Disruption

Components

Kaltura

Locations

Mediaspace


January 31, 2023 16:45 UTC
[Identified] Videos embedded in a Canvas course can randomly fail to load, with error message: "Access Denied". Reloading the page (maybe multiple times) should fix it. We have reported the issue to Kaltura.

Network




Operational

Zoom




Operational

Kaltura




Operational

Panopto




Operational

Box




Operational

0

Upcoming Maintenances

0

Incidents Last 30 Days

0

Maintenances Last 30 Days

External Services

AWS CloudFront

Box

Zoom

History

No incidents in the last 7 days